Member Vendors by Category
The following is a list of NCALA member vendors, listed by category:
- Accounting
- Architect
- Attorneys
- Broker
- Building/Grounds Maintenance, incl. Pest Control
- Community in Development
- Construction
- Consultants
- DME Supplier
- Education/Training
- Electronic Monitoring Systems
- Equipment & Supplies
- Food Services
- Home Care Services
- Hospice
- Insurance
- Interior Design
- Mental Health
- Payroll Services
- Pharmacy Providers
- Physicians
- Publishers/Printers
- Rehab Services
- Security Consulting
- Telecommunications
- Transportation Services
- See also: Member Vendors by Name
- See also: Member Vendors by City
- See also: Member Providers by Name
- See also: Member Providers by City
- See also: Member Providers by County
- See also: Benefits of Membership
- See also: Membership Eligibility Requirements
- See also: Membership Application Forms
Accounting
Davidson, Holland, Whitesell & Co, PLLC
DHW is experienced in dealing with often complex and challenging issues facing long-term care communities. DHW provides Adult Care Home cost report preparation, performing Agreed-Upon Procedures, PCS cost settlement calculations, Medicaid/Medicare cost report preparation, and reimbursement consulting. Other DHW services include financial and HUD audits, tax return preparation, construction cost segregation studies, profitability analysis, and merger/acquisition consulting. DHW professional have worked closely with several state and federal agencies including the Division of Medical Assistance, Division of Facility Services, DHHS Controller's Office, and the Center for Medicare and Medicaid Services (CMS).
DHW FirstTECH Solutions is the technology arm of Davidson, Holland, Whitesell & Co, PLLC. DHW FirstTECH Solutions is a value-added reseller for the industry's leading strategic solutions provider, Microsoft Great Plains Software, and many industry-specific Microsoft Great Plains partners. DHW FirstTECH Solutions seeks to optimize a business's productivity and efficiency using the highest-quality products and the highest level of service and support.
DHW professionals have many years of experience in the long-term care industry. This experience allows for the development of meaningful, long-term relationships based on quality service and trust.
Contact Information
1130 Kildaire Farm Road, Suite 230
Cary, NC 27511
phone: (919) 460-1112
fax: (919) 460-1166
Contact: Chris Brady, Manager
e-mail: chris@dhw.net
Web site: www.dhw.net
Dixon Hughes PLLC
Dixon Hughes PLLC - Certified Public Accountants and Advisors, is the region’s largest provider of accounting, tax, and consulting services for long-term care facilties, continuing care retirement communities, and assisted living/residential care communilties.
Dixon Hughes PLLC has a team of experienced professionals dedicated solely to providing reimbursement services for long-term care, including preparation of the Adult Care Cost Report and Agreed Upon Procedures. We also specialize in resident billing, bookkeeping, and software solutions designed specifically for the industry. Other firm services include HUD and financial audits; tax; wealth advisors; and retirement planning. Please visit our Web site for a comprehensive list of services.
Contact Information
2505 Meridian Parkway, Suite 200
Durham, NC 27713
phone: (919) 484-0630
fax: (919) 484-0629
Contact: Andy Page, Manager
e-mail: apage@dixon-hughes.com
Web site: www.dixon-hughes.com
Ward, Brady & Co, PLLC
Ward, Brady & Co, PLLC, Certified Public Accountants and Consultants, is experienced with the accounting needs of assisted living and long-term care facilities. The professionals at Ward, Brady & Co, PLLC, have more than 35 years of combined experience with long-term care financial matters, including more than 15 years with Medicaid cost report/audit/reimbursement while employed at the Division of Medical Assistance.
Ward, Brady & Co, PLLC, provides Adult Care Home cost report preparation and performs Agreed-Upon Procedures mandated by DHHS. We also analyze Personal Care Service (PCS) expenses for proper reporting to maximize PCS reimbursement revenue. Other services include tax return preparation, compilations, audits, and reviews.
Ward, Brady & Co, PLLC, provides professional, dedicated, and personalized accounting services to North Carolina's Assisted Living communities. We are not satisfied until you are satisfied. Our goal is to be trusted advisors to our clients. Please give us a call or e-mail us to discuss your accounting needs.
Contact Information
320 North Salem Street Suite 201
Apex, NC 27502
phone: (919) 290-1011
fax: (919) 290-1017
Contact: Chris Brady, CPA
e-mail: chris@wardbradycpa.com
Web site: www.wardbradycpa.com
Architect
Attorneys
Craige Brawley Liipfert & Walker, LLP
Craige Brawley Liipfert & Walker, LLP, celebrating their 175th anniversary this year, was founded in 1832 by four-term US Rep Burton Craige. The firm, which initially specialized in representing railroads in the years prior to the Civil War, is now a full-service law firm providing legal services in the areas of Estate Planning, Business and Corporate Law, Trust Administration, Guardianship Administration, Special Needs Trusts, Elder Law and Long-term Care Planning, Civil Litigation, and Real Estate. The firm’s attorneys include Board Certified Specialists in Estate Planning and Probate Law, Certified Elder Law Attorneys by the National Elder Law Foundation, and Certified Mediators.
Contact Information
110 Oakwood Drive, Suite 300
Winston-Salem, NC 27103
phone: (336) 725-0583
fax: (336) 725-4677
Contact: Rhonda Nelson, Geriatric Care Manager
e-mail: rnelson@craigebrawley.com
Web site: www.craigebrawley.com
Poyner & Spruill, LLP
Poyner & Spruill LLP is a large, multidisciplinary North Carolina law firm, providing a comprehensive range of business and litigation legal services. The firm has a reputation for professional excellence and client service throughout the Southeast. Poyner & Spruill, one of the largest firms in North Carolina, has more than 100 attorneys with offices in Charlotte, Raleigh, Rocky Mount, and Southern Pines.
The firm has a multi-faceted health care practice, representing a wide variety of health care providers on an extensive range of issues. The Health Care Practice Group is composed of attorneys with extensive experience in every aspect of health law and with in-depth knowledge of current industry developments and issues. The Group represents and counsels a full range of health care providers and practitioners, including: assisted living providers, hospitals and health systems, physicians and other medical professionals, physician practices, managed care organizations, provider associations, nursing homes, home health agencies, long-term care facilities, intermediate care facilities, cancer treatment centers, providers of mental health and substance abuse treatment services, and ambulatory surgery facilities.
For more information on our Health Care Practice Group, please contact Ken Burgess at (919) 783-2917 or kburgess@poynerspruill.com, Bill Shenton at (919) 783-2947 or wshenton@poynerspruill.com, or visit our Web site.
Contact Information
PO Box 10096
Raleigh, NC 27605-0096
phone: (919) 783-6400
fax: (919) 783-1075
Contact: Bill Shenton, Attorney at Law
e-mail: wshenton@poynerspruill.com
Web site: www.poynerspruill.com
Broker
Building/Grounds Maintenance
Orkin Commercial Services

The Nation’s Best Service Company
Our mission is to be the nation’s best service company. We will accomplish this goal by delivering the finest quality services and value to our customers, while being environmentally responsible.
Company Background: Founded in 1901, Atlanta-based Orkin, Inc, is a wholly owned subsidiary of Rollins, Inc (NYSE:ROL). Operating under the Orkin® and Orkin-PCO® trademarks, Orkin serves more than 1.6 million customers through more than 400 branch offices in the United States, Canada and Mexico. Forty-seven branch offices are strictly devoted to servicing our more than 250,000 commercial clients.
In 1996, Orkin expanded its Commercial Division to meet growing demand for pest management professionals trained to service food processing, healthcare, and hospitality facilities. Since that time, Orkin has become known for the best-trained professionals in the industry. Orkin’s exclusive commercial training protocol, called Acurid, requires that all Orkin technicians must complete courses from Purdue University and the American Institute of Baking to become Acurid-certified. In 2003, and again in 2004, Training magazine, the training industry’s premiere publication, recognized Orkin’s training program among its annual Top 100. The 2003 recognition included Orkin’s selection as one of the magazine’s five Editor’s Choice recipients.
Today, Orkin Commercial Services is trusted by more businesses than any other pest management provider in North America.
Environmental Commitment: Proper pest management helps create a cleaner and healthier environment. But at Orkin Commercial Services, we feel a responsibility to help keep the larger environment—the Earth—clean and protected, as well.
Orkin Commercial Services prefers using many non-chemical approaches to control pests, such as mechanical traps and sealants to prevent pests from entering and infesting your facility. We also use target-specific treatments that zero in on specific pest problems with little chance of harm to human health or the environment.
Contact Information
8810 Westgate Park Drive, Suite 106
Raleigh, NC 27617
phone: 800-800-ORKIN
fax: (919) 789-9083
Contact: Hugh F Bannard, Jr, Account Manager
e-mail: hbannard@orkin.com
Web site: www.orkincommercial.com
Stanley-Senior Technologies
We are an independent, long-term care pharmacy headquartered in Charlotte, North Carolina. Our company was formed in 1984 to address the growing need for pharmacy services for LTC communities. We began by providing for two centers and have steadily grown to accommodate more than 90 throughout North Carolina, Florida, and western Virginia.
Contact Information
1620 North 20th Circle
Lincoln, NE 68503
phone: (402) 475-4002
fax: (402) 475-4281
Contact: Nancy Myers, Marketing Coordinator
e-mail: nmyers@stanleyworks.com
Web site: www.seniortechnologies.com
Community in Development
LTC Properties, Inc
LTC Properties, Inc, is a self-administered real estate investment trust that invests primarily in the long-term care sector of the healthcare industry through the origination of first mortgage loans and acquisition of properties that are leased to numerous long-term care providers. LTC Properties operates in accordance with federal tax laws and regulation governing real estate investment trusts, which enables the company’s income to be distributed to its stockholders without federal tax liability to the Company.
LTC Properties' common stock is traded under the symbol “LTC” on the New York Stock Exchange.
Contact Information
31365 Oak Crest #200
Westlake Village, CA 91361
phone: (805) 981-8655
fax: (805) 981-8663
Contact: Andy Stokes, VP Marketing
e-mail: andy.stokes@ltcproperties.com
Web site: www.ltcproperties.com
Construction
Consultants
Eldermark
Eldermark is a mission critical software program designed for marketing, clinical, and billing operations.
Service Minder: Clinical and Billing software for scheduled service forms, assessments, service plans, medications, schedules, billing, accounts receivable, and more.
Market Minder: Mission-critical marketing software that tracks leads, prospects, tasks, resident demographics, waiting lists, reports, and more.
Contact Information
6600 City West Parkway, Suite 205
Eden Prairie, MN 55344
phone: (952) 931-2219
fax: (952) 931-9961
Contact: Craig Patnode,
e-mail: craig@eldermark.com
Web site: www.eldermark.com
Fidelis SecureCare® of NC
Fidelis SecureCare® is a national Medicare-approved special needs plan designed to provide fully integrated, patient-focused care to meet the unique needs of long-term residents living in local skilled nursing facilities.
Contact Information
11301 Carmel Commons Boulevard, Suite 215
Charlotte, NC 28226
phone: (704) 307-4392
fax: (704) 543-7277
Contact: Neal Lail, Director of Sales
e-mail: neal.lail@fidelissc.com
Web site: www.fidelissc.com
Fred Beck & Associates

Contact Information
6525 Morrison Boulevard, Suite 422
Charlotte, NC 28211
phone: (704) 364-0093
fax: (704) 364-6447
Contact: Fred Beck, Chief Operating Officer
e-mail: fbeck@fredbeck.com
Web site: www.fredbeck.com
GreenPages Technology Solutions
GreenPages is a national technology solutions provider with an experienced healthcare team that understands the challenges that modern healthcare organizations face. We specialize in solving business challenges and in regulatory compliance in the ever-changing healthcare industry with education, technology, services, and consulting. We help our clients align technology initiatives with their organizational goals to improve quality of care, reduce errors, and increase IT efficiencies.
Contact Information
33 Badgers Island West
Kittery, ME 03904
phone: (800) 284-2989
fax:
Contact: Cindy Loranger, Director of Healthcare
e-mail: cloranger@greenpages.com
Web site: www.greenpages.com
Hexagon Energy Group

Contact Information
PO Box 37300
Rock Hill, SC 29732
phone: (803) 322-7616
fax: (704) 220-0526
Contact: Bob McSparin, President
e-mail: rm@hexagonenergygroup.com
Web site: www.hexagonenergygroup.com
Nurse Angel Consulting, Inc

Contact Information
PO Box 1402
Wake Forest, NC 27588
phone: (919) 556-9195
fax: (919) 556-4910
Contact: Sherie Kemp-Bruce, President
e-mail: sherie@nurseangelconsulting.com
Web site: www.nurseangelconsulting.com
Retirement Benefits Consultants
Retirement Benefits Consultants is dedicated to helping veterans and their spouses with their Long Term Care expenses by qualifying them for the VA's "Aid and Attendance" benefit. This benefit can pay up to $23,396 tax free per year. Nearly all veterans and their spouses currently in assisted living or other senior communities are eligible. Our mission is to assist as many of those veterans and spouses as possible and work diligently on their behalf. We achieve this goal by having free informational workshops at senior communities across the Carolinas and through an extensive referral network.
Contact Information
PO Box 17109
Charlotte, NC 28227
phone: (704) 488-2473
fax: (888) 264-2913
Contact: Aaron Cantley, Veterans Benefit Consultant
e-mail: acantley@usveteransbenefit.org
Web site: www.usveteransbenefit.org
Seniors Helping Seniors
Regional Partner: Triangle Region
Seniors Helping Seniors was founded to provide seniors with the ability to choose an independent lifestyle in their own homes, for as long as possible, with the dignity and respect they deserve. We are fully committed to helping others and that adds to our own purpose in life.
Seniors Helping Seniors is an exceptional program of caring and care. It is a very unique program in the country that matches seniors who want to help with seniors who are looking to help. Just call with your request for or your desire to help. We know that each person is special. That is why we get together with everyone who needs help or wants to help: to find exactly the right match.
Contact Information
PO Box 27885
Raleigh, NC 27677
phone: (919) 559-1178
fax: (919) 803-2514
Contact: Hester Drummond, Owner
e-mail: hester@seniorscaringforseniors.com
Web site: www.seniorscaringforseniors.com
Spillman Investigative Services
Runs background checks for communities.
Contact Information
PO Box 6710
Mount Airy, NC 27030
phone: (336) 786-6875
fax:
Contact: Ike Spillman, President
e-mail: sandydss@aol.com
Web site:
Vigilan
Vigilan is a leading operational management systems company for independent living, assisted living, and dementia care providers who need an easier way to improve the quality of care and to profitably manage their business. Unlike other software providers, Vigilan offers an adaptive system that can accommodate the variety of state regulations and individual community requirements. Core to the company's operational excellence suite of products is the Administrator which, on average, increases revenue by $150 per resident per month. To learn more, call (800) 443-1127 or visit us online at http://www.vigilan.com.
Hundreds of assisted living communities in 42 states are currently turning to Vigilan to profitably create operational excellence through quality care, resident and staff satisfaction, and compliance with state standards. To learn more, visit us online.
Contact Information
9375 SW Commerce Circle, Suite A1
Wilsonville, OR 97070
phone: (503) 682-8828
fax: (503) 682-4498
Contact: Mac Bell, Senior Development Engineer
e-mail: info@vigilan.com
Web site: www.vigilan.com
Work Smart
IT Consultant for NCALA—Ask Us About Work Smart!
Work Smart is an innovative provider of computer networking and Information Technology services headquartered in North Carolina’s Research Triangle Park. The company services clients across the state and opened an office in Charlotte in 2003. Work Smart was founded on the philosophy that superior technology services need not be expensive or difficult to implement. Transforming this belief into real, rock-solid value for its clients has earned the company the reputation as one of the region’s premier IT service providers.
Work Smart’s staff of professionals has decades of combined service experience plus extensive training and certification in numerous technology platforms. Our innovative approach to computer services saves clients time and money by focusing on preventing problems, extracting greater value from IT, and providing reliable, expert support when problems arise.
Work Smart’s Information Technology services cover the full range of business technology needs. At the highest level, Work Smart provides consulting, planning, and implementation services, either as a full-function IT department or as a solution to augment your existing technology team. Work Smart also covers ground-level service needs, including workstation and server support and maintenance, help-desk, and end-user support.
Contact Information
1005 Slater Road, Suite 230
Durham, NC 27703
phone: (919) 433-2922
fax: (919) 484-1001
Contact: Matt Healy, Senior Account Executive
e-mail: matt.healy@worksmart.com
Web site: www.worksmart.com
DME Supplier
BSI
BSI is an ACHC-accredited organization that is dedicated to providing the best possible service and equipment to assisted living communities, skilled nursing facilities, and home patients.
Established in July 2003, BSI has quickly established itself among the elite Medical Equipment companies in North Carolina by implementing a "Hands Free" system that saves our customers time and headaches. Examples of products the BSI carries are as follows: electric beds, therapeutic mattresses, air mattresses, wheelchairs (standard, lightweight, bariatric), specialty cushions, electric wheelchairs (rehab and standard), walkers, oxygen, diabetic supplies, wound care, nutritionals, tube feeding, and much, much more.
Contact Information
936 North Marietta Street
Gastonia, NC 28054
phone: (704) 869-9091
fax: (704) 869-0336
Contact: Mike Dinius, Operations Manager
e-mail: mdinius@bsidme.com
Web site:
Southern Medical & Equipment Sales
Southern Medical & Equipment Sales is a home medical equipment company that works toward providing the highest quality equipment and medical supplies in a timely manner. Our goal is to ensure the needs of all our clients and their caregivers are met with as little confusion and complication as possible.
Contact Information
4459 Tarheel Drive
Pink Hill, NC 28572
phone: (252) 568-3061
fax: (910) 875-3234
Contact: Michael Whitfield, DME Service Representative
e-mail: dme@southrx.com
Web site:
Electronic Monitoring Systems
HomeFree, Inc
HomeFree, Inc, offers a single wireless platform in fall management, nurse call solutions, and wanderer alerts. Features include watch removal alerts, resident’s location, and tracking.
Contact Information
6629 West Mill Road
Milwaukee, WI 53218
phone: (800) 606-0661
fax: (414) 358-8100
Contact: Ross Vidger,
e-mail: rossv@homefreesys.com
Web site: www.homefreesys.com
Living Independently Group, Inc

Announcing QuietCare
The proven home health security system for seniors living alone.
Finally, the early warning and detection system used by professionals is now available to you! Only QuietCare's groundbreaking system brings families the ability to protect a senior's health and independence.
Utilizing technology previously only available to professionals, QuietCare's innovative early detection and warning system intelligently learns your senior's routine and effectively identifies emerging health risks.
Our fast-acting alert system:
- Detects potential health risks
- Prevents falls and hospitalization
- Protects privacy and dignity
QuietCare saves money and lives!
Contact Information
767 Third Avenue, 14th Floor
New York, NY 10017
phone: (212) 759-3588
fax: (212) 207-3219
Contact: Donna Cusano, VP Marketing
e-mail: susanb@quietcaresystems.com
Web site: www.quietcare.com
North Carolina Project Lifesaver
Our services include: Care Track, a dependable electronic device used to track missing residents; Training of facility staff on regulations, search guidelines, and CPR; Provide services related to potential litigation or regulatory actions communities may encounter; Assist community operators, as well as legal counsel, in preparing reports necessary for any litigation or regulatory actions; Conduct "efficiency studies"; and Assist in the creation and implementation of effective disaster response guidelines in conjunction with the local agencies and resources.
Contact Information
PO Box 2496
King, NC 27021
phone: (336) 985-5036
fax:
Contact: Greg Pratt, Chief
e-mail: cgp1142@alltel.net
Web site: www.ncpltaskforce.org
Education/Training
Boehringer-Ingelheim Pharmaceuticals, Inc

Contact Information
8405 Oakchester Court
Oak Ridge, NC 27310
phone: (919) 244-6686
fax: (336) 643-2776
Contact: Christine Holder, Account Manager
e-mail:
Web site: us.boehringer-ingelheim.com
Equipment & Supplies
Brame Specialty Company, Inc
Brame Specialty is a full-line distributor of industrial papers, printing papers, industrial packaging, sanitary maintenance products, floor machines, laundry, chemicals, food service, hotel and lodging amenities, blueprint bags, retail packaging, and school and office supplies.
Contact Information
PO Box 271
Durham, NC 27702
phone: (919) 598-1500
fax: (919) 598-5623
Contact: Mike Stem, Senior Product Specialist
e-mail: m.stem@bramespecialty.com
Web site: www.bramespecialty.com
Cape Medical, Inc
Established in 1996, Cape Medical is a full-line medical equipment company whose primary business is servicing assisted living communities throughout North Carolina. Cape Medical also specializes in diabetic supplies and custom therapeutic footwear by a board certified pedorthist.
Contact Information
PO Box 3114
Wilmington, NC 28406
phone: (910) 362-1552
fax: (910) 362-1089
Contact: Ron Neder, President
e-mail: rneder@capemedicalinc.com
Web site:
Direct Supply Healthcare Equipment

Contact Information
6767 North Industrial Road
Milwaukee, WI 53222
phone: (888) 216-4832
fax: (800) 492-4476
Contact: Bradford Klitsch, VP of Market Development
e-mail: bklitsch@directsupply.net
Web site: www.directsupply.net
HPSI, Inc
For over 40 years, HPSI has been the nation’s leading group purchasing organization serving long-term healthcare and senior living communities. With the purchasing power of our vast membership base, HPSI is able to provide substantial volume discounts and low prices on a wide range of products, services, and equipment to it’s members.
HPSI’s experienced Purchasing Consultants will provide you with a free cost analysis, identifying key areas where HPSI membership will save you money. Call toll-free: (800) 223-4774.
Contact Information
106 Walnut Hill Court
Apex, NC 27502
phone: (919) 830-2709
fax: (919) 376-7992
Contact: Scott Strack, Purchasing Consultant
e-mail: scotts@hpsionline.com
Web site: www.hpsionline.com
Innovatix, LLC
Innovatix, LLC, is a dynamic, full-service group purchasing organization that services alternate site providers throughout the United States. With more than 10 years of experience, Innovatix owes its success to the substantial savings offered to members on an expanding portfolio of high-quality pharmaceuticals, medical and surgical, support services, and food products. Unparalleled emphasis on customer service and satisfaction is our goal, and a large factor in becoming the industry leader we are today.
Contact Information
75 Ninth Avenue, 2nd Floor
New York, NY 10011
phone: (704) 845-0972
fax: (704) 845-0975
Contact: Mike Williams, Senior Director Corp
e-mail: williams@innovatix.com
Web site: www.innovatix.com
Tidewater Group Purchasing
Membership costs nothing, but waiting to join may cost plenty to your business. Tidewater offers its members negotiated discounted prices with leading national suppliers which can equal savings of anywhere from 11% to 45% of your overall cost for goods and services. Best of all, becoming a member is free.
Contact Information
7 East Lee Street
Baltimore, MD 21202
phone: (800) 777-9141
fax: (410) 385-4367
Contact: Mike Hengehold, Marketing Coordinator
e-mail: mhengehold@accu-med.com
Web site: www.tidewatergpo.com
Van Products
Van Products has been modifying vehicles to meet specific transportation needs for more than 30 years. Since it was founded in 1974, Van Products has offered quality adaptive equipment and wheelchair-accessible vehicles to customers across North Carolina. Van Products offers a wide variety of commercial transit vans with flexible floor plans and wheelchair lift packages. Van Products provides the highest-quality van conversions and certified service that is fully warranted. Van Products also houses Wheelchair Getaways, the only wheelchair-accessible commercial transit van rental service in the Triangle area.
Contact Information
2521 Noblin Road
Raleigh, NC 27604
phone: (919) 863-1304
fax: (919) 878-7151
Contact: Bill Schmidt, Commercial Sales/Marketing
e-mail: bschmidt@vanproducts.com
Web site: www.vanproducts.com
Food Services
Sysco Food Services
Sysco is America’s largest marketer and distributor of food service products. Sysco provides a full spectrum of food service supplies and equipment to complement its broad food service offerings. Customers can receive everything they need for their operations, from sparkling front-of-the-house service ware to heavy-duty, back-of-the-house janitorial supplies, and everything in-between.
Contact Information
4500 Corporate Drive, NW
Concord, NC 28027
phone: (704) 723-6092
fax: (704) 723-6099
Contact: Lynn Maney-McIntosh,
e-mail: maney-mcintosh.lynn@cha.sysco.com
Web site: www.sysco.com
US Foodservice/Raleigh Division
US Foodservice is a national food service distributor with distribution centers in Charlotte and Raleigh, NC and Ft Mill, SC, servicing the North Carolina area. All distribution centers are Broadline Divisions, meaning they provide complete lines of food, chemicals, beverage, equipment and supplies that are required to operate the foodservice, laundry, and housekeeping departments in an assisted living community. Value-added benefits include experienced and knowledgeable staff dedicated to the special needs of the senior living industry.
For more information, call (800) 624-5244 and ask for a Health Care Account Manager. Additional value-added services include:
- Cygnet menu system
- ServSafe Classes
- Food Cost Analysis Tools
- In-Service Training
- Product Knowledge Needs of the Senior Living Market
Contact Information
PO Box 1248-1500, NC Highway 39
Zebulon, NC 27597
phone: (800) 624-5244
fax:
Contact: Suzanne Spellman,
e-mail: suzanne.spellman@usfood.com
Web site: www.usfood.com
Home Care Services
Advanced Home Care
Advanced Home Care was established in 1993 with the merger of Home Care of Central Carolina (est1983) and Advanced Services (est1986) in response to the growing number of requests from national, state, and local referral sources. The result of this merger was the creation of one of the largest, most comprehensive, and technologically advanced home healthcare agencies in the country: Advanced Home Care.
Contact Information
2520 Whitehall Park Drive, Suite 950
Charlotte, NC 28273
phone: (704) 831-5001
fax: (877) 242-3291
Contact: Clay Summers, Regional Sales Manager
e-mail: clay.summers@advhomecare.org
Web site: advhomecare.org
All-Care Senior Services
A family-owned and -operated company, we are dedicated to providing non-medical in-home support to individuals and families.
Our services include: companion care, meal preparation, light housekeeping, transportation services for medical appointments, dressing and grooming, bathing, grocery shopping, prescription pick-up, home safety evaluations, laundry, and nutritional assessments.
Contact Information
200 East Young Street
Rolesville, NC 27571
phone: (919) 556-2213
fax:
Contact: Stacey Abboud, Owner
e-mail: stacey@allcareseniorservices.com
Web site: www.allcareseniorservices.com
Gentiva Health Services
With more than 30 years of experience, Gentiva Health Services is the nation’s leading provider of home care services. With our vast network of licensed and certified home healthcare agencies, we employ an expansive team of caregivers, and provide health services for a diverse group of patients each year.
Our customers include managed care organizations, employees, governmental agencies, hospitals, and individuals who rely on us as their single source for a variety of home health services.
Gentiva’s services include: skilled nursing services; physical, occupational, neurological and speech therapy; home health aides and personal care assistants; home medical equipment; respiratory therapy; pediatric and perinatal care; rehabilitation; disease management; and network services for managed-care organizations and self-insured employers.
Contact Information
145 Kimel Park Drive, Suite 140
Winston-Salem, NC 27103
phone: (336) 760-0520
fax: (913) 814-5822
Contact: Julee Rose, RN, Area Director
e-mail: julee.rose@gentiva.com
Web site: www.gentiva.com
Gentiva Health Services - Central
Provider of comprehensive home health care services, including: Skilled Nursing, Physical Therapy, Occupational Therapy, Speech Therapy, oxygen, CPAP, nebulizers, and DME. Serving North Carolina for over 25 years, with 10 branches.
Contact Information
4530 Park Road, Suite 430
Charlotte, NC 28209
phone: (800) 845-4398
fax: (704) 559-8132
Contact: Randy Buck, AVP of Sales
e-mail: randy.buck@gentiva.com
Web site: www.gentiva.com
Heritage Healthcare

Contact Information
536 Old Howell Road
Greenville, SC 29615
phone: (864) 244-3626
fax: (864) 244-3093
Contact: Leslie Hayes, Marketing Assistant
e-mail: lhayes@heritage-healthcare.com
Web site: www.heritage-healthcare.com
Legacy Healthcare Services
Legacy Healthcare Services is one of the largest therapist-owned and operated contract rehabilitation companies in the United States. Headquartered in Raleigh, NC, Legacy has more than 100 years of experience in therapy and management in the senior care arena. Legacy's exceptional Wellness Programs have drawn much praise from assisted living residents throughout North Carolina.
Contact Information
3001 Spring Forest Road
Raleigh, NC 27616
phone: (919) 424-5080
fax: (919) 424-5085
Contact: Phil Jones, Senior VP of Business Development
e-mail: pjones@legacyhealthcare.net
Web site: www.legacyhealthcare.net
Liberty Homecare & Hospice
Each day, we make a difference in the lives of hundreds of families. As one of the area's leading providers of home care and hospice services, our reach extends throughout North Carolina and South Carolina.
Liberty represents a family of home care and hospice service products, with roots dating back to 1875. Liberty has grown significantly over the years—now serving more than 15,000 patients annually—but our approach to care and service have not changed … Do what's right. Make a difference.
Contact Information
2320 South 41st Street
Wilmington, NC 28403
phone: (800) 438-1115
fax: (910) 815-3111
Contact: Norris Lamb, Area Sales Manager
e-mail: nlamb@libertyhomecare.com
Web site: www.libertyhomecare.com
Tar Heel Home Health
Tar Heel Home Health is a Medicare/Medicaid-certified agency providing comprehensive home health care services. Services include skilled nursing, physical therapy, occupational therapy, speech/language pathology, medical social work, home health aide, a comprehensive rehab program, and wellness programs designed to meet individual assisted living communities’ needs.
Contact Information
9313 Tewkesbury Court
Raleigh, NC 27615
phone: (919) 417-3057
fax: (919) 844-8040
Contact: Rosa Mascardi, Regional Dir, Business Development
e-mail: rosa.mascardi@healthfield.com
Web site: www.healthfield.com
Wilson’s Home Care Agency, Inc
Wilson’s Home Care Agency is a Regional Partner serving the Southeast region of NC.
Contact Information
PO Box 1022
Vanceboro, NC 28586
phone: (252) 244-3595
fax: (252) 244-3163
Contact: Brenda Wilson, Owner
e-mail: wilsonshomecare@coastalnet.com
Web site:
Hospice
Duke HomeCare & Hospice
Duke HomeCare & Hospice provides home health, hospice, infusion, and bereavement services to 9 counties in NC. We have been in the area for more than 25 years and are committed to our partners in the assisted living communities!
Contact Information
3325 Executive Drive, Suite 112
Raleigh, NC 27609
phone: (919) 620-3853
fax: (919) 859-9394
Contact: Diana Mitchell,
e-mail: diana.mitchell@duke.edu
Web site:
Hospice of Wake County, Inc
Regional Partner - Triangle Region
Your community hospice for nearly 30 years, Hospice of Wake County provides physical, emotional and spiritual care to those living with an advanced illness, their caregivers, and those who have lost a loved one—regardless of age, race, religion, or financial circumstances.
Our service area includes Johnston, Franklin, Chatham, Durham, Granville, Harnett, and Wake counties. Guided by community-based boards of directors and supported by a dedicated professional staff, our goal is to provide compassionate hospice care that allows patients to enjoy every moment of their lives to the fullest.
More than 100 professional staff and 250 trained volunteers provide expert medical care and supportive services to more than 1,500 families each year. To help meet the complex needs of families, these services include: counseling support for families, short-term respite care, spiritual care and counseling, volunteer support, bereavement care, and end-of-life education.
Contact Information
1300 Saint Mary’s Street
Raleigh, NC 27605
phone: (919) 828-0890
fax: (919) 828-0664
Contact: Darcy Dye, Community Relations Manager
e-mail: ddye@hospiceofwake.org
Web site: www.hospiceofwake.org
Interior Design
Carolina Contract Furnishings

Contact Information
317Northfield Drive
Raleigh, NC 27609
phone: (919) 787-4365
fax: (919) 787-4365
Contact: Charlie Overton, Sales Representative
e-mail: cmoverton@cs.com
Web site:
Waterhouse Art Studio
Capture special moments in life with a work of art that will endure through the years. A priceless portrait or architectural rendering is a wonderful treasure for your family, home, or business.
You can be certain that this artwork will provide pleasure and benefit your home, facility, business, or organization. In addition, collectors will insure their involvement in an art project destined for great significance to Alzheimer’s and other dementias. Scott Waterhouse’s portraits are drawn from photographs furnished by you.
Contact Information
1632 Mount Pleasant Road
Willow Spring, NC 27592
phone: (919) 621-9179
fax:
Contact: Scott Waterhouse, Artist
e-mail: scott@waterhouseartstudio.com
Web site: www.waterhouseartstudio.com
Insurance
BB&T Insurance Services
Insurance and Innovative Risk Management for Senior Living Communities: Workers’ Compensation; Liability Insurance, including General, Professional, Directors’ and Officers’, and Employment Practices Liability; Property, Auto, Crime, Employee Bonding, and other related insurance products.
Contact Information
PO Box 1825
Statesville, NC 28687-1825
phone: (800) 522-8094
fax: (704) 878-3927
Contact: Richard Todd, Vice President
e-mail: richard.todd@bbandt.com
Web site: www.bbt.com/bbt/insurance/default.html
Church Mutual Insurance Company
Property and casualty insurance for assisted living communities and Senior apartments.
Contact Information
PO Box 357
Merrill, WI 54452-0357
phone: (800) 554-2642
fax: (715) 539-4409
Contact: Tom Eberlein, LTC Marketing Coordinator
e-mail: teberlein@churchmutual.com
Web site: www.churchmutual.com
Multi-Health Cost Solutions
Multi-Health Cost Solutions is an innovative, reduced-fee employee healthcare benefit program that is an alternative to high-cost traditional insurance plans. Our program includes medical, dental, vision, hearing, chiropractic, and prescription medication at a fraction of the cost you are currently paying.
Contact Information
PO Box 1056
Oxford, NC 27565
phone: (866) 538-8169
fax: (866) 865-7590
Contact: Steven Pier, Director of Sales
e-mail: spier@mcsrx.com
Web site: www.mcsrx.com
Neace Lukens Insurance
Whether the owner of a single location nursing home, assisted or independent living facility, or operator of a multi-state chain, senior living care providers know that Neace Lukens has the experience that they can trust. As a national leader in the Senior Living insurance and risk management market, we offer a variety of traditional insurance, captive and self-insured programs, as well as captive, claims and clinical consulting services.
Contact Information
14460 New Falls of Neuse Road, Suite 149-352
Raleigh, NC 27614
phone: (919) 562-8389
fax: (919) 562-8359
Contact: Eric Mason, Senior Account Executive
e-mail: eric.mason@neacelukens.com
Web site: www.neacelukens.com
The Cranford Agency, Inc

Contact Information
PO Box 99
Asheboro, NC 27204
phone: (336) 629-9100
fax: (336) 629-7337
Contact: Ann Cranford, President
e-mail: ann@cranfordagency.com
Web site: www.cranfordagency.com
Thomas Rutherfoord Inc
Rutherfoord is a privately held, Virginia-based ESOP company that specializes in providing clients with risk management services and insurance products in the areas of property and casualty, surety bonding, employee benefits, alternative risk solutions, loss control, safety services, international coverage, and environmental management consulting. Since the company’s beginning in 1916, Rutherfoord has experienced organic, steady growth and today employs more than 300 employees in nine offices located from Atlanta to Philadelphia.
Contact Information
1001 Haxall Point, Suite 800
Richmond, VA 23219
phone: (804) 915-5707
fax:
Contact: George Phillips, Vice President
e-mail: george.phillips@rutherfoord.com
Web site: www.rutherfoord.com
Mental Health
ACT Medical Group, p.a.
ACT has been a provider of on-site mental health services to North Carolina long-term care communities since 1996. ACT Medical Group, PA, is pleased to offer primary medical care services on site to North Carolina's assisted living communities.
Contact Information
311-4E Judges Road
Wilmington, NC 28405
phone: (910) 791-6767
fax: (910) 791-6890
Contact: Michael Marshall,
e-mail: mmarshall@actmentalhealth.com
Web site: www.actmentalhealth.com
Payroll Services
Pharmacy Providers
CCRx of North Carolina
CCRx of North Carolina specializes in comprehensive pharmacy services. A mission driven company, we closely follow a guiding goal to provide the highest quality of pharmacy services to our customers and the residents they serve. Our many educational programs, time-saving medication delivery systems, and technology options provide our customers with new innovation as well as the highest customer service. With many years of experience, our management team has extensive understanding of the assisted living industry. Through medication regimen review, educational programs, and technology, let CCRx create a custom pharmacy program to meet the needs of your AL community.
Contact Information
622 Maywood Avenue
Raleigh, NC 27603
phone: (866) 999-7962
fax: (866) 989-7962
Contact: Ross Brickley, President
e-mail: rbrickley@ccrx.org
Web site: www.ccrx.org
Extensive Pharmaceutical Services
We offer accurate, dependable pharmacy and nursing services exclusively to LTC providers across the state.
- We customize to fit your needs
- Three different medication systems available
- Pharmacy consult reviews/on-site survey help
- Nursing support and CEU classes (FREE)
- 24/7 pharmacy assistance
Our goal is to provide what you need when you need it, at the best price!
Why not give us a call for a consultation to find out how we can help you increase your profit margin?
Contact Information
306 North Queen Street
Kinston, NC 28501
phone: (800) 552-0922
fax: (800) 727-9443
Contact: Cynthia Mangum, Director of Marketing
e-mail: cmangum@epspharmacy.com
Web site: www.epspharmacy.com
GlaxoSmithKline Senior Care

Contact Information
1729 Frenchwood Drive
Raleigh, NC 27612
phone: (910) 818-8696
fax:
Contact: David Meyer, RPh, Senior Care Account Manager
e-mail: david.p.meyer@gsk.com
Web site: www.gsk.com
Layne Care, LLC

Contact Information
5095 Van Buren Road, Ste A
Eden, NC 27288
phone: (336) 627-4600
fax: (336) 627-0149
Contact: Wayne Emerine, General Manager
e-mail: wemerine@laynespharmacy.com
Web site: laynespharmacy.com
Mast LTC Pharmacy
Mast LTC Pharmacy has been providing pharmacy services to assisted living facilities in North Carolina since the 1970’s.
Our services include, but are not limited to, filling of resident’s prescriptions, competitive pricing, specialized medication packaging, filing of all third party insurances (including Medicare D), daily delivery, medication administrative records, in-service education, and quarterly drug utilization reviews.
Contact Information
1910 Ross Mill Road
Henderson, NC 27536
phone: (252) 438-3112
fax: (252) 492-4096
Contact: Richard Flye,
e-mail: rflye@mastdrug.com
Web site: www.mastdrug.com/longterm/
Medipack Pharmacy
Medipack Pharmacy is an independent long-term care pharmacy providing services to residents in assisted living communities throughout North Carolina. Centrally located in Winston-Salem, Medipack provides a wide array of services for our customers and their residents, including medication packaging and distribution, pharmacy consulting services, education and training programs, comprehensive billing services, and medical records. Our professional staff is a resource that your community can utilize each and every day. In addition to the many services that Medipack offers, we welcome the opportunity to participate in your community’s committees, pre-survey programs, and problem resolution. In a healthcare market that is becoming ever more complex, our goal is to bring a more caring, hands-on approach to providing service. At Medipack, we are small enough to care, but large enough to fulfill all your needs.
Contact Information
3917 Westpoint Boulevard Suite A
Winston-Salem, NC 27103
phone: (336) 773-1013
fax: (336) 748-0881
Contact: Richard Whitesell, Vice President of Operations
e-mail: rwhitesell@medipackpharmacy.com
Web site:
Neil Medical Group
Today’s assisted living providers are faced with one of the fastest-changing marketplaces in the world. Residents, facilities, and payor sources are all looking for value, service, cost containment, and professional support. Meeting those needs is the goal of Neil Medical Group and our two divisions: Pharmacy Services and Medical Supplies. We provide you personal service and volume pricing, along with 7-days-per-week pharmacy service. Call: Pharmacy Division, Mike List (800) 735-9111 x3431; or Medical Supply Division, Zach Sheeran (800) 735-9111, x3404.
Contact Information
2545 Jetport Road
Kinston, NC 28504-7339
phone: (800) 735-9111
fax: (800) 362-0393
Contact: Michael List, PharmD
e-mail: mikeli@neilmedical.com
Web site: www.neilmedical.com
Omnicare
Our business is pharmaceutical care. Our mission is positive outcomes. Omnicare is the nation’s leading provider of pharmaceutical care for seniors.
Contact Information
1600 Rivercenter II
100 East River Blvd
Covington, KY 41011
phone: (800) 762-1419
fax: (800) 833-3644
Contact: ,
e-mail:
Web site: www.omnicare.com
SeniorCare Pharmacy
SeniorCare Pharmacy is an independently owned pharmacy tailored to meet the demands of assisted living communities. We have more than 100 years of combined experience in prescription management for long-term care residents. Our company offers a variety of packaging options along with advanced techniques in medical recordkeeping. We also offer an insurance and billing staff that can help answer your questions about the new Medicare Part D insurance program.
Contact Information
4455 Morris Park Drive, Suite A
Charlotte, NC 28227
phone: (704) 545-8641
fax: (704) 573-8344
Contact: Seth Smith, President
e-mail: alan@seniorcarepharm.com
Web site:
Southern Pharmacy Services, Inc
Southern Pharmacy is locally owned and operated by Chad and Marybeth Terry, both licensed pharmacists. With certified geriatric pharmacists on staff, Southern Pharmacy services group homes, skilled nursing, and assisted living communities. RN nurse consultants are on staff for QA, education, training, and support. Southern Pharmacy strives to serve our customers with old-fashioned values while including progressive, innovative ideas, keeping customer service as our number one priority!
Contact Information
PO Box 382
Pink Hill, NC 28572
phone: (252) 568-9945
fax: (252) 568-3983
Contact: Marybeth Terry, Owner, Pharmacy Manager
e-mail: marybeth@southrx.com
Web site: www.southrx.com
Stanley Lab

Contact Information
3330 Monroe Road
Charlotte, NC 28205
phone: (704) 332-4131
fax: (704) 332-4423
Contact: Marcus Swann,
e-mail: stanlabswann@yahoo.com
Web site:
Yadkin Valley Assisted Care
Yadkin Valley Assisted Care provides pharmacy services in northwest North Carolina. Our services include early evening medication delivery, dispensing and consulting services, continuing education, and training programs for medication technicians.
Contact Information
207-B Ashe Street
Yadkinville, NC 27055
phone: (336) 677-5005
fax: (336) 677-5010
Contact: David Schomberg, Pharmacy Owner/Director
e-mail: yvrx@yadtel.net
Web site:
Physicians
Extended Care Physicians, PA
Extended Care Physicians (ECP) provides primary medical care to adults who reside in nursing homes, and assisted living and retirement communities. ECP opened in 2000. Founded by physicians who have dedicated their careers to delivering quality care to their patients, ECP is committed to building better systems of patient care. ECP serves North Carolina through three practice locations: Asheville, Hickory, and Wilmington. ECP's 23 physicians and 11 mid-level providers currently serve in 52 long-term care facilities. All ECP physicians are board certified or eligible for certification in their specialty areas. Medical areas of specialty include: Family Practice, Internal Medicine, Geriatrics, Palliative Medicine, Emergency Medicine, and Psychiatry. ECP is committed to excellence in both the direct medical care of residents and customer service to communities.
Contact Information
PO Box 2747
Asheville, NC 28802
phone: (828) 210-2050
fax: (828) 210-2051
Contact: Scott Kuhlman, COO
e-mail: skuhlman@ecpmd.com
Web site: www.ecpmd.com
Publisher/Printer
Fairfax Publishing Company, Inc
Senior Living Resource Magazines are the most comprehensive resource for seniors, the adult children, caregivers and geriatric/healthcare professionals. Senior Living Resource Magazine offers information on all types of senior housing, educational and local feature articles, local resource information and phones numbers, senior related services and industry news & developments.
Contact Information
PO Box 11777
Charlotte, NC 28204
phone: (704) 333-5088
fax: (704) 333-5788
Contact: Bill Clements,
e-mail: seniorliving@carolina.rr.com
Web site: www.the-seniorsource.com
International Minute Press
When it comes to business communications services, we've got it covered. We can provide virtually any product or service imaginable to communicate with your clients, employees, stockholders, or vendors. We're experts at corporate identity pieces. But that's only the beginning. To learn more about the many products and services we offer, please contact us!
International Minute Press is a Regional Partner serving the Research Triangle Park area of NC.
Contact Information
1805 Garner Station Boulevard
Raleigh, NC 27603
phone: (919) 773-1103
fax: (919) 773-0575
Contact: Davina Sauer, Associate
e-mail: minutepress@mindspring.com
Web site: www.minutepress.biz/
Our State Magazine

Contact Information
PO Box 4552
Greensboro, NC 27404
phone: (336) 286-0600
fax:
Contact: Glenn McVicker, Sales Manager
e-mail: gmcvicker@ourstate.com
Web site: www.ourstate.com
Striped Rock, LLC
Striped Rock, LLC, is the publisher of the most comprehensive resource & referral directories in the Carolinas. We currently publish All For Seniors magazine in the greater-Charlotte area and All About Seniors magazine in upstate South Carolina.
Contact Information
401 Hawthorne Lane, Suite 110-127
Charlotte, NC 28204
phone: (704) 366-1410
fax: (704) 366-1410
Contact: Bill Sweezy, Owner
e-mail: bsweezy@stripedrock.org
Web site: www.stripedrock.org
Rehab Services
Genesis Rehabilitation Services
Genesis is a full-service, contract rehabilitation therapy company providing physical, occupational and speech therapy in 23 states. We offer innovative programs and features, such as SPA Living, Rehab Optima, and specialized acute rehab units.
Contact Information
101 East State Street
Kennett Square, PA 19348
phone: (610) 925-4291
fax: (610) 925-4355
Contact: Carol Soldau, AA
e-mail: carol.soldau@genesishcc.com
Web site: www.rehab.com
SunDance Rehabilitation Corporation
SunDance Rehabilitation is a provider of “on-site” physical, occupational, and speech therapy services. Our resident-centered therapy programs are designed for assisted living residents and include falls prevention, core strength development, and our Pathways to Wellness Program. These proactive programs promote higher functional levels for residents and are tailored to meet the needs of your community.
Contact Information
5115 Romaine Springs Drive
Fenton, MD 63026
phone: (866) 471-1003
fax: (636) 326-7551
Contact: Ron Kilgore, Business Development
e-mail: ron.kilgore@sundancerehab.com
Web site: www.sundancerehab.com
Security Consulting
Systems Electronics, Inc
Systems Electronics, Inc, is a systems integrator in business since 1970. We provide and service Nurse Call, Emergency Call (both wired and wireless), Fire Alarm, Patient Wander, Intercom, Securtiy, Overhead Paging, CCTV, Pocket Paging, and other associated systems. We have offices in Knightdale and Winston-Salem, NC. We have 19 technicians on staff with someone on call 24 hours a day.
Systems Electronics represent Rauland, GE Security, Philips-Lifeline, Accutech, Ascom Wireless, and Cornell.
Contact Information
PO Box 14667
Raleigh, NC 27620
phone: (919) 266-9908
fax: (919) 266-9473
Contact: Mike Strickland, President
e-mail: mike.strickland@systemselectronics.com
Web site: www.systemselectronics.com
Telecommunications
Transportation Services
